Returns & Exchanges
At de Boer Swim, we are committed to your performance and offer a 30-day return window for all unused gear in its original packaging. Please ensure that wetsuits are handled with care and returned without fingernail tears or signs of open-water use to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully fold your wetsuit or swim gear and place it in the original shipping box along with all tags and protective inserts.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
- 4.Inspection and Refund
Once our technicians verify the gear's condition, we will process your refund or ship your replacement items within 5-7 business days.